Spruce Technology’s Advisory Services and Management Consulting mission is to:

 

Partner with our clients to increase the value of IT for the enterprise by positioning technology and managing initiatives in order to:

 

• Drive business objectives and achieve measurable outcomes

• Improve operational efficiencies, manage risk and reduce costs

• Encourage a culture of continuous improvement

 

IT organizations today have an unprecedented opportunity, one that is only exceeded by the unprecedented challenges they face. The industry continues to see rapid advancements in common data exchange protocols, infrastructure virtualization, storage management and accessibility, information security standards, and other key areas of technology. The summation of these developments positions IT as never before, not merely to support business operations, or even to provide business advantage, but to reach directly into the core business strategy of an enterprise and drive its success. However, in tapping this potential and seizing this opportunity, IT organizations have exposed themselves to the greatest challenge of them all: Tremendous Expectations.

 

Whereas yesterday, departments expected self-service access to their data and visibility into reports showing snap shot information, trend analytics and historical records dating back to the day they opened the doors. Today, an analyst with six months experience expects to cross reference data from her department with that of every department in the enterprise, blend that with hundreds of millions of rows of raw data from other industry sources and social media outlets, and create her own set of analytical models, dashboards and reports in a matter of hours.

 

Whereas yesterday, new business initiatives were often accompanied by new investments in servers, HVAC capacity, and UPS upgrades, and associated with topics such as street power limitations, back-up generator capabilities, DR site maintenance, and multi-year implementation strategies. Today, high-availability, state of the art, dedicated server environments for new business systems are expected to be spun up in hours, maintained with no additional staff, and established with service levels assuming uptimes over 99.9%.

 

Spruce Technology’s Advisory Services and Management Consulting practice helps our IT partners manage these expectations while continuing to show increased business value by getting back to basics:

 

• Strategic Technology Planning and IT/Business Alignment – Planning and Prioritization

• IT Governance, Best Practices and TQM/PQMI – Guidance, Oversight and Audit

• Organizational Capacity Assessment and Improvement – Human Capital Management

 

The Spruce Technology team helps clients answer YES to the question that matters most, “Are we doing the right things, the right way and reaping the benefits we expect?”